Care Delivery

Photos of the Week: A Busy Thursday

Today was a busy day at the Center for Total Health. We were excited to welcome a range of guests from across the total health spectrum. Guests included a  group of nursing students from George Washington University, the Coalition to Transform Advanced Care (C-TAC), and Hal Ruddick, Executive Director of the Coalition of Kaiser Permanente Unions.

Lu Casa, ARNP, welcomes George Washington Nursing students

Lu Casa, ARNP, welcomes George Washington Nursing students

C-TAC's Advanced Care Project Kick-Off Meeting

C-TAC’s Advanced Care Project Kick-Off Meeting

Keith Montgomery, Executive Director of the Center for Total Health, and Hal Ruddick, Executive Director of the Coalition of Kaiser Permanente Unions, wearing two different types of fitness/activity tracking devices

Keith Montgomery, Executive Director of the Center for Total Health, and Hal Ruddick, Executive Director of the Coalition of Kaiser Permanente Unions, wearing two different types of fitness/activity tracking devices

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Photo of the Week: German IT Delegation

Today at the Center for Total Health, Kaiser Permanente International hosted a group of German Health IT delegates for an informational session. Joy Lewis, MPH provided an overview of Kaiser Permanente to set the context for the dialogue that followed. The group saw a KP HealthConnect demonstration and heard about being a physician Tom Tesoriero, MD, from the Mid-Atlantic Permanante Medical Group, followed by a discussion with Sandra Stuart, Executive Director of Health IT Standards. Sandra talked with the group about the future of HIT and shared some examples of how Kaiser Permanente is forward-thinking about the use of technology at four different care sites (hospital, clinic, home and virtual).

Dr. Tesoriero

Dr. Tesoriero

 

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Group Discussion

 

Sandra Stuart speaks to the group about Kaiser Permanente's approach to Health IT

Sandra Stuart speaks to the group about Kaiser Permanente’s approach to Health IT

 

The Next Total Health Focus at CTH: Connecting Patients & Social Support for Better Health

Posted by | Care Delivery, Center for Total Health, Community Health Initiatives, Experts, Health Innovation, Healthy Communities, Live Chat, Video | No Comments

Bookmark this post in your browser and return January 23 (3 p.m. to 4 p.m. Eastern, noon to 1 p.m. Pacific) to watch the webcast live.

 

On January 23, the Center for Total Health will host the next Total Health and Technology Focus, this time looking at tools to support the social needs of patients.

Total health is about the mind, body and spirit. but there are other influences on our health — such as the community a person lives in, the environment that surrounds them and all their relationships that influence healthier behaviors.  Unrecognized needs such as support for housing, food/nutrition or other psycho-social stressors also have an impact on health.  Clinicians often feel unable or unprepared to address these needs.

Our January 23 event will feature Healthify and Health Leads, two organizations with innovative models that help people with unmet social needs connect to available community services.  Join us for a discussion on how clinicians can be part of a health system solution.

About the Organizations
Healthify  is:

  • a dynamic screening tool that identifies and quantifies the social and behavioral needs of your patients
  • a matching algorithm that finds, refers, and texts patients about the best resources for their needs
  • a dashboard to allow staff to search for resources and gain insight into their population

Health Leads works with clinics to connect patients to basic resources, improving health outcomes and patient satisfaction while lowering the cost of care. Health Leads enables doctors and other healthcare providers to “prescribe” basic resources like food and heat just as they do medication. The organization recruits and trains college students to “fill” these prescriptions by working side by side with patients to connect them with the basic resources they need to be healthy.

REGISTER HERE.

Please note that Kaiser Permanente does not endorse the products featured in these discussions.

 

Who Made the U.S. News Annual Top Hospitals Rankings?

Today, U.S. News & World Report came out with their annual list of the nation’s top hospitals.  Facilities ranking near the top of a minimum of six out of 16 specialties (e.g., cancer, neurosurgery) make the 2013-2014 honor roll, and after evaluating almost 5,000 medical centers, 18 made that cut.  This year, Johns Hopkins was named number one overall, followed by Mass General in the number two spot.

In addition to the overall rankings, the report also rates medical centers in most states and in major metropolitan regions (all U.S. regions with at least 500,000 in population).  Several Kaiser Permanente facilities in California and Hawaii were recognized in these rankings, as called out in this press release.

According to its website, U.S. News primarily uses objective data on hospital performance, such as patient survival rates, and structural resources, such as nurse staffing levels as a basis for rankings. Each hospital’s reputation, as determined by a survey of physician specialists, is also a factor determining each hospital’s rankings.  An FAQ on the ins and outs of the ranking process can be found here.

For patients under 18 and their caregivers, U.S. News published a separate Best Children’s Hospitals Honor Roll and rankings in 10 pediatric specialties last month.

 

Using Video Ethnography to Improve Quality of Care

Are you familiar with the practice of video ethnography? It is the use of interviews and observations in real time, coupled with video, to catalyze change and accelerate performance improvement. Teams at Kaiser Permanente are now in their fifth year applying this methodology to inform how they can improve care delivery.

Today, we are featuring a video produced by the Kaiser Permanente Care Management Institute all about video ethnography. It’s an excellent overview on how the organization is using the process to explore the patient experience, find opportunities for improvement, and make changes that will result in better quality of care. We will continue to explore this topic next week with an interview with Kaiser Permanente’s Estee Neuwirth, PhD, director of field studies, evaluation and analytics with the Care Management Institute.

Destination HIMSS: More on Care Connectivity Consortium

We continue our exploration of the Care Connectivity Consortium — a collaboration of five health organizations who have been trailblazers in the use of electronic health records. Geisinger Health System, Kaiser Permanente, Mayo Clinic, Intermountain Healthcare and Group Health Cooperative have come together with a shared objective: Health information exchange that supports high-quality, patient-centered care for everyone in the United States.

Today’s videos touch on technology standards used to exchange health information between participating organizations, the link between interoperability and improved quality of care delivery, and how interoperability gives patients a voice in their own health care.

On Monday, we’ll share perspectives from a nurse and a patient. Remember, if you are in Las Vegas for HIMSS 2012, you can check out the first phase of the CCC’s health information exchange work in person at the Interoperability Showcase, located at booth #11,000 in Hall G, Feb. 21-23.

On the 30th World AIDS Day: Caregivers Reflect

In honor of the 30th anniversary of World AIDS Day, six Kaiser Permanente clinicians and leaders recently shared their thoughts and recollections about the organization’s 30-year journey in caring for people with HIV. Several of them are uniquely positioned to comment because they have worked for Kaiser Permanente for close to 30 years and have been a part of the global battle against HIV since the beginning.

In many ways Kaiser Permanente has shaped and improved how clinicians nationwide care for people with HIV. The organization cares for more people with HIV than almost any other organization in the United States; more than 20,000 HIV-positive patients today, and 50,000 patients with HIV since the beginning of the epidemic.

For more detail, visit the Kaiser Permanente history blog.

Access to Data and Patient-Centered Care

Yesterday, at the HHS Consumer Health IT Summit, HHS Secretary Kathleen Sebelius proposed rules for the expansion of patients’ access to their own health information through the use of health IT. The focus of this announcement was on empowering patients with information to become active partners in their health and care.

Our second segment of the conversation between Jack Cochran, MD, and Scott Young, MD, explores that very issue. Today’s podcast centers on patient-centered care — what it looks like and why it’s important — in the information age.

Scott Young, MD and Jack Cochran, MD

Jack Cochran, MD with Scott Young, MD: Patient-Centered Care Delivery

 

Audio clip produced by Kaiser Permanente with interviews recorded by StoryCorps, a national nonprofit whose mission is to provide Americans of all backgrounds and beliefs with the opportunity to record, share, and preserve the stories of our lives. www.storycorps.org

National Health IT Week Begins

In honor of National Health IT Week, we are introducing a series of podcasts featuring a conversation between Jack Cochran, MD, executive director of The Permanente Federation, and Scott Young, MD, associate executive director of clinical care and innovation for The Permanente Federation. Their conversation focuses on patient-centered care delivery in the information age. In this first segment, Jack shares with Scott his thoughts on the evolution of the physician’s role.

Scott Young, MD and Jack Cochran, MD

Jack Cochran, MD with Scott Young, MD: Role of the Physician

 

Audio clip produced by Kaiser Permanente with interviews recorded by StoryCorps, a national nonprofit whose mission is to provide Americans of all backgrounds and beliefs with the opportunity to record, share, and preserve the stories of our lives. www.storycorps.org

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