SubscribePosts Tagged ‘Care Delivery’
Using Video Ethnography to Improve Quality of Care
Are you familiar with the practice of video ethnography? It is the use of interviews and observations in real time, coupled with video, to catalyze change and accelerate performance improvement. Teams at Kaiser Permanente are now in their fifth year applying this methodology to inform how they can improve care delivery.
Today, we are featuring a video produced by the Kaiser Permanente Care Management Institute all about video ethnography. It’s an excellent overview on how the organization is using the process to explore the patient experience, find opportunities for improvement, and make changes that will result in better quality of care. We will continue to explore this topic next week with an interview with Kaiser Permanente’s Estee Neuwirth, PhD, director of field studies, evaluation and analytics with the Care Management Institute.
Destination HIMSS: More on Care Connectivity Consortium
We continue our exploration of the Care Connectivity Consortium — a collaboration of five health organizations who have been trailblazers in the use of electronic health records. Geisinger Health System, Kaiser Permanente, Mayo Clinic, Intermountain Healthcare and Group Health Cooperative have come together with a shared objective: Health information exchange that supports high-quality, patient-centered care for everyone in the United States.
Today’s videos touch on technology standards used to exchange health information between participating organizations, the link between interoperability and improved quality of care delivery, and how interoperability gives patients a voice in their own health care.
On Monday, we’ll share perspectives from a nurse and a patient. Remember, if you are in Las Vegas for HIMSS 2012, you can check out the first phase of the CCC’s health information exchange work in person at the Interoperability Showcase, located at booth #11,000 in Hall G, Feb. 21-23.
On the 30th World AIDS Day: Caregivers Reflect
In honor of the 30th anniversary of World AIDS Day, six Kaiser Permanente clinicians and leaders recently shared their thoughts and recollections about the organization’s 30-year journey in caring for people with HIV. Several of them are uniquely positioned to comment because they have worked for Kaiser Permanente for close to 30 years and have been a part of the global battle against HIV since the beginning.
In many ways Kaiser Permanente has shaped and improved how clinicians nationwide care for people with HIV. The organization cares for more people with HIV than almost any other organization in the United States; more than 20,000 HIV-positive patients today, and 50,000 patients with HIV since the beginning of the epidemic.
For more detail, visit the Kaiser Permanente history blog.
Access to Data and Patient-Centered Care
Yesterday, at the HHS Consumer Health IT Summit, HHS Secretary Kathleen Sebelius proposed rules for the expansion of patients’ access to their own health information through the use of health IT. The focus of this announcement was on empowering patients with information to become active partners in their health and care.
Our second segment of the conversation between Jack Cochran, MD, and Scott Young, MD, explores that very issue. Today’s podcast centers on patient-centered care — what it looks like and why it’s important — in the information age.
Scott Young, MD and Jack Cochran, MD
Audio clip produced by Kaiser Permanente with interviews recorded by StoryCorps, a national nonprofit whose mission is to provide Americans of all backgrounds and beliefs with the opportunity to record, share, and preserve the stories of our lives. www.storycorps.org
National Health IT Week Begins
In honor of National Health IT Week, we are introducing a series of podcasts featuring a conversation between Jack Cochran, MD, executive director of The Permanente Federation, and Scott Young, MD, associate executive director of clinical care and innovation for The Permanente Federation. Their conversation focuses on patient-centered care delivery in the information age. In this first segment, Jack shares with Scott his thoughts on the evolution of the physician’s role.
Scott Young, MD and Jack Cochran, MD
Audio clip produced by Kaiser Permanente with interviews recorded by StoryCorps, a national nonprofit whose mission is to provide Americans of all backgrounds and beliefs with the opportunity to record, share, and preserve the stories of our lives. www.storycorps.org
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